Email safety & self-service help

How to recognize Genesis Local email

Unexpected links deserve skepticism. Genesis Local gives you a way to reach every important control by typing our address yourself.

Genesis Local will never ask for your password, payment, or banking information. Profile controls use an expiring secure link or one-time code sent to the private email already connected to that page.

What genuine email looks like

It comes from hello@genesislocal.org with the display name Genesis Local.
Buttons go directly to https://genesislocal.org/…, never a shortened or unrelated domain.
The message explains why it was sent and what the secure control will do.
Secure action messages may include a one-time code you can use without clicking the button.

Prefer not to click? Good instinct.

If your email includes a code

Type genesislocal.org/access into your browser.
Enter the eight-character one-time code from the message.
Genesis Local opens only the exact page action or confirmation named in that email.

If you want to start from the public site

Type genesislocal.org into your browser.
Search for your farm, stand, market, bakery, studio, or business.
Open Producer tools on the page.
Choose Email me an edit link. The response is deliberately generic if the private email does not match.

Enter a one-time code Find a page

What self-service can do

A valid link or code can open only its bound action. Depending on the message, that may confirm an email, edit a page, manage an image, remove a page, or reply to neighbor vouches.

The automated flow cannot bypass email verification, privately grant ownership, invent an approval queue, or make unrelated changes. Expired or used codes return the same generic result. Return to the original page or action that offered to send the code. For profile editing, open Producer tools on the public page and choose Email me an edit link.

If an email still looks wrong

Do not click it and do not enter its code anywhere. Navigate to Genesis Local yourself and inspect the public page. If the profile is inaccurate or inactive, use Report this profile on that page.

This help is self-service by design: routine access, corrections, image controls, removal, and reports stay inside the verified product flows rather than depending on an inbox or private override.